Frequently Asked Questions

Accessibility at the Venue

Two Roses Events hosts events at a variety of venues, each with its own facilities and accessibility arrangements.

For the most accurate and up-to-date information, we recommend contacting the venue directly or visiting its official website.

If you have specific accessibility needs, special requirements or need further assistance, please don't hesitate to get in touch through our Contact Us page.

We want everyone to feel welcome and comfortable at our events and will always do our best to help make your visit enjoyable.

Unless Otherwise stated No dogs apart from Assistant dogs are allowed.

Contacting Two Roses Events

Two Roses Events is a not-for-profit organisation run entirely by volunteers, many of whom balance their commitment to our events with full-time employment.

We kindly ask that you allow up to 48 hours for a response to your enquiry. We will always do our best to get back to you as soon as possible.

If contacting us by telephone, please respect our advertised calling hours. Calls cannot be answered outside these times due to work and other commitments.

Thank you for your patience, understanding and continued support.

Event Age Restrictions

At Two Roses Events, we aim to offer a wonderful variety of events for families, children and adults, with something for everyone to enjoy.

For family-friendly events, tickets will be available in clearly defined age categories, making it easy to select the appropriate tickets.

Some events may be exclusively for adults. Where this applies, age restrictions will be clearly stated, and children's tickets will not be available.

Two Roses Events reserves the right to request proof of age where age restrictions apply, so please ensure you meet the requirements before purchasing your tickets

Paying For Ticket - Option Available

What payment options are available for tickets?

At Two Roses Events, we want to make buying tickets as easy and convenient as possible for everyone. Tickets can be purchased securely online using a debit or credit card, either through our booking link or by scanning the QR code on our event advertisements. We also understand that some people prefer to pay by cash, so wherever possible, we aim to provide a local cash payment option. Details of where cash tickets can be purchased will be included in the information for each event.

How will I receive my tickets

When booking online, you'll receive your ticket confirmation by email. Please keep this available to show when you arrive at the event. If you've purchased a paper ticket through one of our local ticket outlets, simply bring it along with you.

What happens if an event is cancelled?

We always do our very best to ensure events go ahead as planned. However, should an event need to be cancelled, ticket holders will be contacted and offered a refund. If an event is postponed, we'll provide details of the new arrangements and available options.

What time should I arrive?

We recommend arriving a little before the advertised start time - around half an hour before - so you can get comfortably settled. Doors-opening times, parking information and any special arrangements will be included in the individual event details.

Where does the money raised by Two Roses Events go?

Two Roses Events is a not-for-profit organisation dedicated to bringing communities together while supporting worthwhile causes. Ticket income helps cover the cost of organising our events. After expenses and a modest reserve for future activities, the remaining surplus supports charities and community causes. Details of the charity being supported will be advertised for each event.